Why does MetaTrader 4 terminal show "No connection" when I try to log in?

Please test all the option below in order to check the issue:

1. Check your internet connection and restart the platform. You may do the speed test of your internet on the Browser.
2. Please make sure Antivirus and Firewall are turned off
3. Close other apps, if you are running numerous platforms at the same time

If it is, try to rescan servers. Left-click on the "No connection" message in the bottom right corner of the terminal and choose "Rescan servers".

If rescanning didn’t help, re-login to your account in the terminal’s main menu.

If none of the above steps resolved the issue, please contact our Live Support in any way that is convenient for you.