Are there any fees for deposit/withdrawals?
AdroFx broker does not apply any deposit/withdrawal fees, all fees are made by bank or by electronic payment systems. We cover all deposit fees if amount is not less than it is mentioned here.
What deposit/withdrawal methods are available?
Please note you can deposit/withdraw via Bank wire, Debit/Credit card, Bitcoin, Ethereum, Tether, Skrill/Neteller, Perfect money, Sticpay, PayRedeem or Payeer. All available methods for you you can see in your Personal Cabinet after the registration.
Please note that current regulatory procedures stipulate that you must withdraw back via the same method (to the same remitter) that you deposited from.
How long does withdrawal take?
All withdrawal requests are processed daily from 9AM to 6PM GMT+2 (GMT +3 summer time). Withdrawals are not executed on weekends and holidays. If withdrawal request was sent after 6PM GMT+2 (GMT +3 summer time) of the current day, then it'll be transferred to the next working day. Funds withdrawals are available only to account holders. Money transfer to third parties is forbidden. AdroFx reserves the right to identify payee.
Are there any requirements for withdrawal?
In order to withdraw funds from your account, your account must be verified. Verifying your identity is a requirement by KYC procedure.
When withdrawing part of funds, it is not necessary to close open positions, however, the withdrawn amount can't exceed the free margin. AdroFx does not bear responsibility for any losses caused by lack of money on your Forex account. You should control margin requirements for open positions for yourself to minimize risk.
How long should I wait till my documents are approved?
Please note documents verification can take up to 24 hours. As soon as we check them you will receive notification by email and if any of them was unconfirmed you should check the reason in your Personal Cabinet.
Can I make my profile corporate?
For a corporate account we would need to see the following documents to verify you account:
Why should I upload my Credit/debit card scans?
Our security check for processing payments from Credit/Debit Cards for the deposit by the card requires uploading:
What documents should I upload?
As an individual you will be requested to provide us with:
Do I need to verify my account?
Please note account verification is required for deposits by bank wire and credit/debit card.
You can deposit using other methods without verification. But it is always necessary for withdrawal.
What is the best trading time?
The highest trading activity takes place during the European and American sessions, so these hours are considered the best time to trade. During this period, most transactions are carried out, and trading spreads are the lowest.
The spreads on forex will vary depending on underlying market prices. In most conditions we can usually offer our minimum spread, but under certain market conditions, - such as over the release of key economic figures, during periods of volatile market conditions, and during the sometimes illiquid European night time - spreads may be wider.